Sharing your Google My Business profile to ask for reviews is an effective way to encourage satisfied customers to leave positive feedback, which can enhance your business’s reputation and attract new customers. Here’s how you can do it:
How to Share Your Google My Business Profile to Ask for Reviews
1. Generate Your Review Link
- Sign In to Google My Business
- Go to Google My Business and sign in with your Google account.
- Select Your Business
- Choose the business for which you want to generate the review link from your list of businesses.
- Get Your Review Link
- Navigate to the “Home” Tab: On the left-hand menu, click on the
Home
tab. - Find the Review Section: Look for the “Get reviews” section. There should be an option to “Share review form” or a similar link.
- Copy the Review Link: Click on “Share review form” or “Get a link” to generate a direct link to your review form. Copy this URL.
- Navigate to the “Home” Tab: On the left-hand menu, click on the
2. Share the Review Link
- Via Email
- Compose an Email: Create an email to send to your customers.
- Include the Review Link: Paste the review link in the email with a polite request asking for their feedback.
- Personalize: Add a personalized message thanking them for their business and explaining how their review will help others.
- Send: Send the email to your customer list.
- Via SMS
- Compose a Text Message: Write a text message requesting feedback.
- Include the Review Link: Paste the review link in the text message.
- Send: Send the message to your customers, ensuring the link is clickable.
- On Social Media
- Create a Post: Make a post on your business’s social media profiles.
- Include the Review Link: Add the review link to the post with a call-to-action encouraging followers to leave a review.
- Engage: Engage with your followers by responding to comments and thanking those who leave reviews.
- On Your Website
- Add a Review Button: Create a button or link on your website that directs customers to your Google review page.
- Prompt for Reviews: Include a message encouraging customers to leave a review after a positive interaction or purchase.
- In-Person
- Ask Directly: If you interact with customers face-to-face, you can ask them to leave a review and provide them with the review link, perhaps through a QR code they can scan.
3. Best Practices for Asking for Reviews
- Be Polite and Grateful
- Always thank your customers for their business and let them know you appreciate their time in leaving a review.
- Make It Easy
- Ensure that the review link is easily accessible and that leaving a review is a straightforward process.
- Follow Up
- If customers agree to leave a review but haven’t done so yet, consider sending a gentle reminder.
- Respond to Reviews
- Engage with all reviews, both positive and negative. Thank reviewers for positive feedback and address any concerns raised in negative reviews constructively.
- Avoid Incentives
- Google’s policies discourage offering incentives in exchange for reviews. Focus on encouraging genuine feedback from satisfied customers.